Second-Opinions-On-Demand™

FAQ - Radiologistsdoctor

I am a radiologist myself. Why do I need an EXpert radiology –on-demand® service?

Did you come across a difficult case and need an expertise of a fellowship trained subspecialized radiologist?

Are you a solo radiology or located in a rural or isolated area and need occasional consultation or?

Would you like to send an occasional study to be compliant with your quality assurance service.

Would you like to offer subspecialty quality reports to your orthopedic surgeon or neurologist?

Are you involved in medico-legal case and need a consultation.

Providing subspecialty expertise is now a key competitive differentiator for imaging facilities, resulting in high-quality reports, increased physician satisfaction, improved patient outcomes, and a marketing tool to increase referrals.

An imaging facility no longer can differentiate itself merely by its modalities or technologies, but rather by coupling technology with detailed, high-quality subspecialty reports that support the clinician's information needs.

In addition to offering high-quality reports from subspecialists, imaging facilities can use subspecialty radiology to target the niche of referring physicians typically underserved by radiology, including orthopedic surgeons, neurosurgeons and podiatrists.

How can I send you the study?
The easiest and fastest way is to use our secure DICOM upload service. You can also upload the original report as well as any previous imaging reports. You can upload the images from any digital source including CD, DVD, flash drive, computer hard drive or cloud storage.

How long will upload take? If you have a fast internet (highly recommended) our patent pending EXpert radiology–on-demand® technology will upload your study in a matter of seconds or minutes.

What if I am not able upload through your service?
Alternate methods for getting your images to us are:

  1. You can send us a CD, DVD, flash drive or hard copies(plastic films)*. 
  2. You can upload Jpeg files for some studies which have only limited amount of images (for example X-rays).
  3. You can email your patient’s images to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

How much do your services cost?
We provide you with our eXpert radiology opinion ™ for as low as $29 per report. A report will be returned to you within 2-4 hours on average ( up to 48 hours in case of complex cases ) after we successfully receive your images. There is no extra fee of expedited reports! This is a self-pay service and these services are currently not covered by insurance.

Can I track the status of my patient's report?
Absolutely. You can track the progress via your personal web-based account until a report is received.

What if there is a problem uploading the images?
Your or your patient’s credit card is only charged when a radiologist is ready to issue a report. If the images are not uploaded automatically for any reason, at this point we will offer free technical assistance. If the disk is damaged or corrupted or images could not be uploaded for ANY reason, your credit card will not be charged. At this point you will have an option to request another copy of your disk or ask your facility to upload the images directly or send us the CD or films.

Who are the radiologists reading our studies?
We represent a group of ABR certified radiologists trained at top US institutions. The majority of our radiologists are fellowship trained and many have additional CAQ certifications. We offer expertise in multiple subspecialties including neuroradiology, musculoskeletal, body, emergency radiology, pediatrics, PET/CT & oncologic imaging and cardiac CT angiography. We carry the necessary state licenses and medical malpractice insurance. We will undergo any necessary credentialing process at your hospital.

Do you have technical support?
Our technical support is available 24 hours a day, 7 days a week and 365 days a year. Customer service representatives will answer your questions or connect you directly with the radiologist handling your case.

How are you able to beat competitor's prices?
We run an extremely efficient operation without non-medical interests or middlemen. We pass on savings to you.

How secure is your system?
Our technology is Health Insurance Portability and Accountability Act (HIPAA)-compliant. Our processes and technical infrastructure guarantee secured and confidential data management.

I have questions about the results. Can I speak with your radiologist?

Absolutely. XMRI.com offers communication levels unparalleled in the industry. Our radiologists will respond to your inquiry typically within the same day.

 
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